All posts tagged "social media monitoring"
Social Media Monitoring and Meaningful Customer Engagement: Bridging the Gap
Viralheat, a leading provider of enterprise social media monitoring and management software, announced an integration partnership with SugarCRM, and that is has joined the SugarCRM partner program. The integration connects Viralheat to the SugarCRM platform, enabling enterprise sales,...
- Posted August 21, 2014
Social Media Explosions: A Look At The Good & The Bad!
Social media is becoming an increasingly important tool in the crowdsourcing and reporting of accurate news, as it happens. We’ve seen this recently with the tragic Boston marathon bombings, and now again with the fertilizer plant explosion...
- Posted April 18, 2013
Social Media Trends That Can’t Be Ignored
Social Media Trends & Tips That Are Worth Considering For New Years Resolutions An article of mine was published on the Fastcompany blog magazine yesterday, I thought I’d share it with you here, in case you missed...
- Posted January 1, 2013
Social Media Mashup Madness: How Similar Are They?
The social media world is experiencing some interesting changes of late, and patterns are emerging. Pinterest took the best of Twitter and made something new. Twitter launched Medium and is now becoming more like Facebook. Myspace took...
- Posted December 6, 2012
How To Survive a Social Media Background Check
Did you know that at any time, someone can run a social media background check on you or your business? Usually this is not much of a problem – but what happens if it’s a potential client,...
- Posted July 21, 2011
How To Improve Monitoring and Responding to Conversations on Social Media
Social media is all about planning, organizing and reviewing, especially when it comes to monitoring your brand online. But the reason you monitor your brand on social media, is so that you can jump in on conversations...
- Posted July 6, 2011
Monitoring Brand Conversations: Social Media Best Practices
Monitoring the conversations about your business brand is an integral part of your social media strategy. It allows you to communicate with new people, and to a certain extent, dispel any negative press that your business is...
- Posted June 1, 2011
Social Media Content: Finding The Right Balance
Everyone that uses social media knows how content heavy it can be. But what kind of content are you publishing for all the world to see? Do you have a good mix of content for your readers...
- Posted April 5, 2011
Becoming an Online Influencer: Our Thoughts on David Spark’s Post
We read a really interesting post on Mashable a few days ago, written by David Spark of Spark Media Solutions. He makes the point that while information on approaching and attracting online influencers is rampant, there’s not...
- Posted April 4, 2011
How To Use Hashtags as an Effective Listening Tool?
We’ve written some great posts on how touse hashtags on Twitter, but do you know how to use them as an effective listening tool? A sound social media strategy always includes a fair amount of ‘listening’ also...
- Posted March 29, 2011